Shipping Policy
Freetonight : Delivering Smiles Right to Your Doorstep
At Freetonight, we're committed to providing an exceptional shopping experience that transcends borders. We understand that you want your products quickly and reliably, no matter where you are in the world. That's why we've crafted a shipping policy that's designed to meet your needs and exceed your expectations.
Shipping Details:
- Free Shipping Worldwide: We believe in the joy of receiving packages without the added stress of extra costs. That's why we offer free shipping to our customers across the globe.
- PartnerShipping: We've teamed up with the best in the business to ensure your package gets to you safely and efficiently. Our trusted logistics partners include DHL, UPS, TNT, FedEx, and EMS.
- Processing Time: We know you're eager to get your hands on your new items, so we work quickly to process your order. All orders are shipped out within 48 hours of purchase, excluding weekends and holidays.
- Delivery Estimates: Once your order is on its way, you can expect it to arrive within 7-15 business days. We're all about getting your goodies to you as fast as possible!
Important Notes:
- Shipping Address Accuracy: Before you hit that "Pay Now" button, double-check your shipping address. We'll ship to the address you provide, so it's crucial to get it right.
- Force Majeure: Sometimes, Mother Nature throws us a curveball. In the event of unforeseen circumstances like extreme weather conditions, order processing might be delayed. Rest assured, we'll get your order moving as soon as the coast is clear.
- Damages in Transit: We take great care to ensure your items arrive in perfect condition. If something does go wrong, contact us at hello@freetonight.net within 3 business days of receiving your package. We're here to help.
Order Tracking:
- After placing your order, you'll receive an Order Acknowledgement email confirming all the details. Once your item is on its way, we'll send a Shipment Confirmation email. This will include your order number, carrier information, order details, and tracking numbers for your items.
- You can track your package 24/7 on the carrier's official website. Just log in, enter your tracking number, and follow your package's journey to your doorstep.
International Shipping Considerations:
- Shipping Services Vary: International shipping services can differ from country to country. To get the exact services available to you, make sure to enter your full shipping address at checkout.
- Customs and Import Taxes: When shipping internationally, you may be subject to customs and import taxes. These are the responsibility of the customer and vary by country. For more information, it's best to reach out to your local customs office.
At Freetonight, we're not just shipping products; we're shipping happiness. We're here to make your shopping experience as smooth and enjoyable as possible. If you have any questions or need further assistance, don't hesitate to reach out. Happy shopping!